Q:Are you manufacturer?
A:Yes,we are manufacturer with more than 20 year’experience.

Q:Can you ship the machine to my address?
A:Yes,we could use DHL to delivery the machine while the transport cost will be not cheap.And it is suitable for this kind of machine.

Q: How long is your delivery time
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity

Q:Do you offer customized service?
A: Yes, we could offer customized service.

Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 50% T/T in advance , balance before shippme

Q:Where are you?Can we go to China and visit your factory?
A:Yes,of course.We are in Henan,China.Welcome to our factory.

Q:Do you have manual with the machine?
A:Yes,of course.It is in English version.

Q:Can you offer us the necessary paper to do the customs clearance?
A:Yes,of course.We will send you the commercial invoice,sales contract,packing list,bill of lading(FOB or CFR,CIF terms),insurance policy(if CIF terms),also CO if you need.